At Counselling Deck, protecting the privacy, personal information, and trust of our clients is a fundamental responsibility. This Privacy Policy explains how we collect, use, store, and safeguard the personal information shared by individuals who visit our website or seek counselling services through our platform.
By using our website or engaging with our counselling services, you agree to the practices described in this policy.
Commitment to Privacy
Counselling sessions often involve sharing personal information, experiences, and concerns. At Counselling Deck, we understand the importance of confidentiality and respect the trust that clients place in us. We are committed to ensuring that all personal information shared with us is handled with care, responsibility, and discretion.
Our policies and practices are designed to protect the privacy, dignity, and rights of every individual who interacts with our platform.
Information We Collect
To provide effective counselling and communication, Counselling Deck may collect certain personal information from users. This information may include:
- Name and contact details such as email address or phone number
- Basic personal information required to schedule counselling sessions
- Information voluntarily shared by clients during counselling discussions
- Details submitted through contact forms, booking forms, or consultation requests on the website
- Communication records through email, messaging platforms, or website interactions
The information collected is limited to what is reasonably necessary to provide counselling services and communicate with clients.
Purpose of Collecting Information
The personal information collected by Counselling Deck is used only for legitimate and relevant purposes. These include:
- Scheduling and conducting counselling sessions
- Understanding the client’s concerns and providing appropriate guidance
- Communicating with clients regarding appointments or follow-up conversations
- Improving the quality of counselling services offered on the platform
- Responding to queries, consultation requests, or feedback from users
Counselling Deck does not collect or use personal information for purposes unrelated to the services requested by the client.
Confidentiality of Counselling Sessions
All counselling sessions conducted through Counselling Deck are treated as private and confidential. Personal conversations, experiences, or information shared during counselling sessions are not disclosed to third parties without the client’s knowledge or consent.
Our approach emphasizes respect for personal boundaries and the protection of sensitive information. The content of counselling discussions remains confidential except in situations where disclosure may be required by law or necessary to prevent harm.
Data Protection and Security
Counselling Deck takes reasonable technical and administrative measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
We strive to ensure that:
- Personal information is stored securely
- Access to sensitive information is limited to authorized individuals
- Data shared through our website or communication channels is handled responsibly
While we take appropriate precautions to protect personal data, no method of digital communication or internet transmission can be guaranteed to be completely secure. Therefore, users are encouraged to share sensitive information thoughtfully and responsibly.
Sharing of Information
Counselling Deck does not sell, trade, or rent personal information to third parties. Client data is not used for commercial distribution or marketing by external organizations.
Personal information may only be shared under the following limited circumstances:
- When required by applicable laws or legal authorities
- When necessary to comply with legal obligations
- When disclosure is necessary to prevent serious harm or illegal activity
Outside of these situations, personal data remains confidential and protected.
User Rights and Control
Individuals who share personal information with Counselling Deck retain certain rights regarding their data. Users may request:
- Clarification about how their personal information is used
- Correction of inaccurate or outdated personal information
- Limitation of certain uses of their personal data where applicable
Counselling Deck respects the right of individuals to maintain control over the personal information they choose to share.
Third-Party Platforms
Our website may include links, communication tools, or integrations such as messaging platforms or scheduling tools that are operated by third-party providers. While we aim to work with reliable services, Counselling Deck is not responsible for the privacy practices of external platforms.
Users are encouraged to review the privacy policies of any third-party services they choose to interact with.
Updates to This Privacy Policy
Counselling Deck may update or modify this Privacy Policy from time to time in order to reflect improvements in our services, legal requirements, or operational changes. Any updated version of this policy will be published on our website.
Continued use of our services after updates indicates acceptance of the revised policy.
Respect for Trust
Counselling Deck is built on the foundation of trust, confidentiality, and responsible guidance. We are committed to protecting the privacy of our clients and ensuring that all interactions on our platform remain respectful, secure, and professional.
Protecting your personal information is not only a legal responsibility for us, but also an ethical commitment to every individual who seeks guidance through Counselling Deck.
Counselling Deck 